|

Whether
you are moving across town or across the country it is important that you allow
plenty of time to go through the process of selecting the moving company that
will best suit your needs.
There
are three steps to help you select the right moving company for you:
-
Step One:
Arranging the Interviews
-
Step Two:
Conducting the Interviews
-
Step Three:
Making Your Selection
Step One:
Arranging the Interviews
Whether you are
moving across town or across the country it is important that you allow plenty
of time to go through the process of selecting the moving company that will
best suit your needs.
Make your calls
to interview movers as soon as you know when the actual move might take place.
If it appears that the move will occur during a peak moving period, then it is
even more urgent that you begin this process well in advance of your projected
move date. Not only will a move during a peak period be more difficult to
schedule; it is also apt to cost more due to the demand that the movers face.
Peak periods may vary per mover and may be influenced by local economies. In
general, peak periods include:
-
The beginning and the end of each month, since this is
when most closings take place
-
All Holidays, but especially those where school
vacations coincide
-
Summer months, since the majority of families will try
to orchestrate a move between the end of one school year and the beginning of
the next
Step Two:
Conducting the Interviews
Moving companies
will agree to visit your home in advance of your move to provide a written
estimate of your move. Inquire as to whether the estimate is binding or
non-binding, which tells you whether the estimate you are receiving during the
visit will still be good in two months when you actually make your move. Also
insist that the estimate be written with as much detail as possible so that
when you review the estimates, you can assess the points of
differentiation.
If you will be moving within a local or regional area,
the estimate will probably be based on an hourly rate. The company will project
how many men they will need to complete the work and how much time it will take
to pack (if you require this service), load, transport the goods, and unload at
the final destination. The more moving companies you interview, the more likely
you will get an accurate picture of just what your particular move will entail
and how much it is likely to cost.
If your move is out of state, the estimates will be
based on the distance of your move and the projected weight of your shipment.
The mover will need ample time to walk through your home and inspect each room
for furniture and loose objects that will be transported. Make sure that all
storage areas in the house are visited including the garage, basement, attic,
and outbuildings. The mover will need to view everything that will be going to
the new location in order to provide you with an accurate estimate.
There are many factors that can influence the price of
your move. Your ability to impact the eventual price of the move centers on the
services that you will require. Once you have identified the services that you
will require, make sure that each estimate addresses each service individually
so that you will have a legitimate basis for comparison. Some of these optional
services include:
-
Packing and unpacking: are you willing to do this
yourself, or would you prefer to pay professionals to pack some or all of your
loose materials?
-
Boxes: most movers will sell you new boxes, and the
prices will vary per company. Ask about used boxes, since some movers will
allow you to drive to their site and select previously used boxes that are
remain with the company after moves are completed. If you will need a lot of
boxes, the use of used boxes will represent significant cost savings.
-
Special handling: if you have unique pieces (ex.
Piano), heavy pieces (ex. woodworking machinery) or very delicate pieces
(antiques), you might need a special quote that identifies special handling of
the object.
-
Special Packaging: the movers may recommend that
certain pieces be packed in wood crates. Check the cost versus the advantages
of this decision.
-
Insurance: most movers have some level of liability
insurance that covers their moves. However, additional insurance is worth
investigating since it is not uncommon for objects to be damaged during the
move.
Step Three:
Making Your Selection
Your decision
will be driven by several factors. First, there is the issue of price. You will
find that price alone will probably not lead you to making your choice. The
weight estimates will probably differ per mover, as will the prices on the
individual services that you request.
Second, there is the issue of availability. In some
cases, the mover you prefer to work with might not be able to work you into
their schedule. If you move during a peak time, you may find yourself
coordinating your move to the calendar of the mover, instead of having the
mover design his schedule around your move.
Third, there is the issue surrounding reputation and
references. The moving business is a service business. Past customers will have
opinions about their moving company. Request references beyond the letters of
recommendations that you should be offered in the interview. If you want to do
a little more research, call the Better Business Bureau or the State Attorney
General to see if there are complaints against the company.
Finally, take note of the person who is providing the
estimate. These individuals often will act as the key contact for you up to and
during the actual move. Are they experienced, confident, good communicators,
and seemingly interested in satisfying your needs. In short, are they someone
that you feel you can work well with during a stressful time?
|